Shipping & Returns

When will my order be despatched?
Most orders are shipped within 48 hours but not always at weekends and on public holidays.

When can I expect my order?
UK delivery time is 3-7 working days from the day you place your order. Deliveries to Europe should be between 2 and 3 Weeks. Worldwide deliveries should be made between 5 8 Weeks. In exceptional circumstances, these delivery times may be longer. We cannot be held responsible for any delays caused by third parties.

How did you send my order?
All UK orders will be sent by Royal Mail. Overseas orders will be sent via Royal Mail Surface mail. See the tables below for current shipping costs. Our shipping costs are standard Royal Mail charges plus the cost of picking and packaging.

UK Shipping

Total Weight
Cost
Delivered By
Upto 0.5kg
4.70
Royal Mail
Upto 1kg
7.00
Royal Mail
Upto 1.5kg
9.50
Royal Mail
Upto 2kg
10.00
Royal Mail

Europe Shipping

Total Weight
Cost
Delivered By
Upto 0.5kg
6.80
Royal Mail
Upto 1kg
11.70
Royal Mail
Upto 1.5kg
16.50
Royal Mail
Upto 2kg
21.25
Royal Mail

United States and Canada

Total Weight
Cost
Delivered By
Upto 0.5kg
6.80
Royal Mail
Upto 1kg
11.70
Royal Mail
Upto 1.5kg
16.50
Royal Mail
Upto 2kg
21.25
Royal Mail

Australia and Rest of World Shipping

Total Weight
Cost
Delivered By
Upto 0.5kg
6.80
Royal Mail
Upto 1kg
11.70
Royal Mail
Upto 1.5kg
16.50
Royal Mail
Upto 2kg
21.25
Royal Mail


Returns and Refunds

We hope you are delighted with your purchase from Scottishsweeites.com However, if you are not totally satisfied with your order, please contact us via email within 7 Days.

If returning goods, please enclose all packaging and labels you received with your order along with a description of the problem. Please note that while we take care to ensure that your order is sent in perfect condition, we cannot accept responsibility for problems caused by climactic conditions in transit, such as chocolate melting in hot conditions.

Back

Valid XHTML 1.0 Transitional